3dhoki Privacy Policy
This page describes what we collect when you use 3dhoki and how we keep that data protected. We at 3dhoki take your privacy seriously. Our platform operates across Indonesia, serving users in supported jurisdictions where local law permits our services. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place a bet on Liga 1 or Piala Indonesia matches, you share information with us. We explain exactly what that means and how we handle it.
Our commitment is straightforward: we collect only what we need to run the platform safely, verify your identity, process your payments, and comply with Indonesian financial regulations. We do not sell your data to third parties for marketing. We do not share your account details with unrelated businesses. Everything we do is designed to keep your account secure and your transactions transparent.
What we collect on 3dhoki
When you register on 3dhoki, we ask for your name, email address, phone number, and date of birth. We also collect your residential address and national ID number during account verification—this is a legal requirement in Indonesia for financial services. We store this information securely on our servers, which may be located outside your jurisdiction but are protected by encryption and access controls.
Every time you deposit or withdraw, we record the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), the amount, and the timestamp. We keep these records to prevent fraud, resolve disputes, and meet tax reporting obligations. We also log your login history, the games or markets you access, and your betting activity—not to track you personally, but to detect unusual patterns that might signal account compromise or money-laundering risk.
Our platform uses cookies and similar tracking technologies. These help us remember your preferences, keep you logged in, and understand how you navigate 3dhoki. We use this data to improve our interface and fix bugs, not to build a profile of you for sale to advertisers.
Your data is encrypted in transit and at rest
We use industry-standard TLS encryption for all connections to 3dhoki. Your password is hashed, never stored in plain text.
How we use your information
We use your data for five main purposes. First, we verify your identity and age to comply with Indonesian law and prevent underage access. Second, we process your deposits and withdrawals through your chosen payment rail—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment—and reconcile those transactions with our banking partners. Third, we monitor your account for fraud, unusual betting patterns, and money-laundering risk. Fourth, we send you service emails: account confirmations, deposit receipts, withdrawal status, and security alerts. Fifth, we use anonymized data to improve 3dhoki—for example, analyzing which games are most popular in Jakarta, Surabaya, or Bandung, or which payment methods users prefer during Idul Fitri or Idul Adha.
We do not use your data to send marketing emails unless you opt in. We do not share your betting history with third parties. We do not sell your contact details to other companies.
Third-party processors and your rights
Our payment processors (the banks and fintech companies behind online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet) receive your transaction data as part of normal payment processing. These partners have their own privacy policies and are bound by Indonesian financial regulations. We also work with hosting providers and security vendors who may access your data to keep our servers running and our platform safe. All of these partners sign data-processing agreements with us that restrict how they can use your information.
You have the right to request a copy of the data we hold about you, to correct inaccurate information, and to request deletion of your account and associated records (subject to legal retention requirements). To exercise these rights, contact our support team. We will respond within 30 days. Our services are available only where local law permits.
Our 3dhoki data protection commitment
We review our privacy practices regularly and update this policy when our services change. If we make material changes—for example, if we begin sharing data with a new partner—we will notify you by email at least 30 days in advance. Your continued use of 3dhoki after that notice means you accept the updated policy.
We retain your account data for as long as your account is active, plus seven years after closure to comply with Indonesian tax and anti-money-laundering law. We delete cookies and session data after you log out. If you have questions about how we handle your information, or if you believe we have misused your data, please reach out to our support team. We are here to help.